By using this site, you are deemed to have agreed to this policy. This policy outlines how Silent Steel USA (“we,” “our,” or “the Company”) protects your personal information and your choices regarding the use of that information. We may update this policy from time to time to reflect changes to our website or services, and we encourage you to review it periodically.
Silent Steel USA collects personal identification information from users only when it is voluntarily provided. Except as disclosed in this policy, we will not intentionally share your personal information (such as your full name, address, phone number, credit card details, or email address) with third parties without your consent.
We may share your information with trusted affiliates, agents, or contractors who provide services on behalf of Silent Steel USA. These third parties are expected to maintain the confidentiality of your information.
We may request personal information when you engage in certain activities on our site such as newsletter sign-ups, surveys, contact forms, or account registration. If you contact us via email, we may use your information to respond to your inquiry.
From time to time, we may also use your personal information for marketing or promotional purposes—for example, to inform you about new products, services, or events that may interest you. You may opt out of these communications at any time as outlined in the “Choice/Opt-Out” section below. Please note that opting out may limit access to certain promotions or services that require contact information.
We may also disclose personal information in response to legal requirements such as a subpoena, court order, or other lawful process. Additionally, we may disclose information in special cases, including suspected fraud, threats to safety, or breaches of security.
Silent Steel USA may collect non-personal information automatically through cookies and IP tracking. This information does not identify you personally and may include browser type, operating system, internet service provider, and browsing behavior on our website.
Cookies allow us to personalize your experience on our site and understand user preferences and behaviors. This data helps us improve our website’s design and content. You can choose to disable cookies through your browser settings, though this may impact the functionality of certain parts of our site.
We may share aggregate (non-personal) data with our partners, service providers, or advertisers to help us understand user trends and improve our offerings.
Our website may contain links to third-party sites for your convenience. Silent Steel USA does not control these external sites and is not responsible for their content, services, or privacy practices. We encourage you to review the privacy policies of any third-party site before sharing personal information. The presence of these links does not imply endorsement by Silent Steel USA.
Silent Steel USA takes reasonable measures to safeguard your personal information. However, due to the nature of internet communications, we cannot guarantee absolute security. We are not responsible for any unauthorized access or disclosure due to errors in transmission or third-party actions beyond our control.
If you no longer wish to receive communications from Silent Steel USA, you may opt out by contacting us at the customer service address listed on our website. We will make reasonable efforts to remove your information unless retention is required under a valid agreement or for legal reasons.
In the event Silent Steel USA is acquired, merges with another company, or sells any portion of its business, customer information—including both personal and non-personal data—may be transferred as part of the transaction.
